• Hotel Consulting Lerner

Change Management

We live in a world where “business as usual” is change. In a fast developing world, change means progress. IMPACT shifts organisations and supports the turn-around. Scope of services is including Strategic Re-Positioning, Brand Re-Launch and Change of Company Culture.

Scope of consultancy

  • Creating awareness for the need of change
  • Definition of policies, targets and objectives
  • Pro-active communication
  • Open discussion of consequences of CHANGE
  • Acceptance of partial resistance and fear
  • Coaching to reach acceptance and participation
  • Implementation of CHANGES
  • Monitoring, evaluation and feedback process
  • Final tuning and optimization of policies procedures
  • Quality assurance and self- audits to assure full implementation
  • Marketing Change Management & SEO (Search engine optimization)

“We focus on long term and sustainable achievements and not short term success”

Karl Lerner, Chairman

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